Return/Replacement Policy

Eco Bangla’s 7 Days Easy Return Guarantee

Easy Returns if not satisfied with Products quality, size.

100% Money back if Return/Refund issue not resolved in maximum 7 days

           *For credit card payment return may take longer depending on Commercial Banks

You have to notify us within 24 hours after receiving the Products from the delivery man

Eco Bangla’s appreciates every single time you trust us with your purchase. We want you to have an absolutely hassle-free shopping experience. We assure you that all Products sold on Eco Bangla’s are brand new. In case the Products you have received is ‘Damaged’, ‘Defective’ or ‘Not as Described’, you can return it within 7 days and we will solve your problem within 5 days (Outside Dhaka 10 days), after receiving your notification. You can have Replacement or Refund.

Return can be occurred in two stages:

At the time of delivery

After receiving a delivery (Have to notify within 24 hrs)

You can return the Products if:

You received a defective Product

You received a physically damaged Product

You are unhappy with the Products quality

The Product is different from description on the website

All items which can be resold are always eligible for return. Except the following

Products which were sold as combos or in sets, are not eligible for return/replacement as individual items

Products should not be used.

Products must be in their original condition

Items should be unused, unaltered, unsoiled Products with their original tags

Item must be in the original packaging, in the original condition

Seal open branded electronic items cannot be returned in case of not being happy with the Products as they can’t be resold. Except if the Products is damaged or not working from the start

The customer must ensure the item is packed and delivered securely.  Eco Bangla will not be held responsible if the goods get damaged on their return to Eco Bangla office. Returns are easy, simply follow these steps

With Order ID details and problem e-mail us at [email protected] within 24 hour

We will confirm the return request and will inform you about the pickup process.

Please ensure that Products is in unused and original condition. Include all price tags, labels, original packing and invoice along with the Products.

Please note that you need to contact us within 24 hours after receiving a faulty or damaged Products, it is very necessary that you contact us via mail and also you have to send us the Products within 7 days. We will bear the return delivery charge.

Refund Policy

Eco Bangla provides the most hassle-free online shopping experience. Your money is safe with us. Refunds are issued when

After return if you want your money back

If  a different Products is delivered to you.

If you changes mind & can cancel booking before the Products is already shipped

If  you don’t want replacement.

– Most refunds are fully refunded in 7 days after we receive and process your return.

– If you pay us by using card then we will request a refund in bank which will take 7-10 working days.( credit card payment return may take longer depending on Commercial Banks)

– If you pay us by bkash then your money will be bkashed in your desired account within 2-5 working days.

Refund are easy, simply follow these steps

Provide us with Order ID details and e-mail : [email protected]

We will confirm the Refund request and will inform you about the process.

Please note that if we send you faulty Products then we will bear the delivery charge and transaction cost for credit card